TERMS AND CONDITIONS

If you are not satisfied, we will give you your money back.

If the item is not what you wanted or if you prefer another one, don't worry, you have 14 days to return or exchange it. We just ask that you follow the steps below.

Important

Please do not return or send merchandise without consulting us first.

To contact us

Call or send a WhatsApp to 695 64 97 67
Write a message via Gmail to customtattoosupplies@gmail.com
Go directly to our physical store located at Paseo Constitución 22, Zaragoza

REASONS FOR A RETURN

Within 14 days after receiving your purchase, you decide to return it.
You want to exchange or want a refund for a defective or damaged product
You have received the wrong merchandise.

Please note that products will only be accepted if they are defective, damaged or have been incorrectly shipped . Minor irregularities in colour, resolution or accuracy of details compared to the original presentation are not grounds for return.

Once you get in touch, we will get to work to find the best and quickest solution to your query.

Data required for a return

To correctly use any of the methods described above and avoid delays or misunderstandings in the return process, you will need to provide us with the following information:

Please indicate your name (with DNI or NIE)
Order number corresponding to the return.
Indicate the items you wish to return.
Please write us a reason for the return. This will help us improve the quality of our service and product.
Please let us know if you would like a new order or a refund of the item's value.
If you have made a secure payment with your debit or credit card, we will need the account number to refund the value of the item.
Finally, to complete the process, you must go to the Post Office with the products to be returned and send your return.

We will proceed to refund the value of the item or send a new product identical to the one originally requested once your return reaches us.

Additional information about your return

Please make sure when returning that:

The items have not been used
The shipment is well sealed, to avoid loss during transport.
It is best to send the items you wish to return in the original envelope. Please remember that we are not responsible for the shipping costs.

You can find information about the status of your return in your Custom Tattoo Supplies account. And of course, if you have any questions or concerns during the return process, please do not hesitate to contact us. We will be happy to answer your query.

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TERMS AND CONDITIONS

If you are not satisfied, we will give you your money back.

If the item is not what you wanted or if you prefer another one, don't worry, you have 14 days to return or exchange it. We just ask that you follow the steps below.

Important

Please do not return or send merchandise without consulting us first.

To contact us

Call or send a WhatsApp to 695 64 97 67

Write a message via Gmail to customtattoosupplies@gmail.com

Go directly to our physical store located at Paseo Constitución 22, Zaragoza

REASONS FOR A RETURN

Within 14 days after receiving your purchase, you decide to return it.

You want to exchange or want a refund for a defective or damaged product

You have received the wrong merchandise.

Please note that products will only be accepted if they are defective, damaged or have been incorrectly shipped . Minor irregularities in colour, resolution or accuracy of details compared to the original presentation are not grounds for return.

Once you get in touch, we will get to work to find the best and quickest solution to your query.

Data required for a return

To correctly use any of the methods described above and avoid delays or misunderstandings in the return process, you will need to provide us with the following information:

Please indicate your name (with DNI or NIE)

Order number corresponding to the return.

Indicate the items you wish to return.

Please write us a reason for the return. This will help us improve the quality of our service and product.

Please let us know if you would like a new order or a refund of the item's value.

If you have made a secure payment with your debit or credit card, we will need the account number to refund the value of the item.

We will proceed to refund the value of the item or send a new product identical to the one originally requested once your return reaches us.

Additional information about your return

Please make sure when returning that:

The items have not been used

The shipment is well sealed, to avoid loss during transport.

It is best to send the items you wish to return in the original envelope. Please remember that we are not responsible for the shipping costs.

You can find information about the status of your return in your Custom Tattoo Supplies account. And of course, if you have any questions or concerns during the return process, please do not hesitate to contact us. We will be happy to answer your query.

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TERMS AND CONDITIONS

If you are not satisfied, we will give you your money back.

If the item is not what you wanted or if you prefer another one, don't worry, you have 14 days to return or exchange it. We just ask that you follow the steps below.

Important

Please do not return or send merchandise without consulting us first.

To contact us

Call or send a WhatsApp to 695 64 97 67

Write a message via Gmail to customtattoosupplies@gmail.com

Go directly to our physical store located at Paseo Constitución 22, Zaragoza

REASONS FOR A RETURN

Within 14 days after receiving your purchase, you decide to return it.

You want to exchange or want a refund for a defective or damaged product

You have received the wrong merchandise.

Please note that products will only be accepted if they are defective, damaged or have been incorrectly shipped . Minor irregularities in colour, resolution or accuracy of details compared to the original presentation are not grounds for return.

Once you get in touch, we will get to work to find the best and quickest solution to your query.

Data required for a return

To correctly use any of the methods described above and avoid delays or misunderstandings in the return process, you will need to provide us with the following information:

Please indicate your name (with DNI or NIE)

Order number corresponding to the return.

Indicate the items you wish to return.

Please write us a reason for the return. This will help us improve the quality of our service and product.

Please let us know if you would like a new order or a refund of the item's value.

If you have made a secure payment with your debit or credit card, we will need the account number to refund the value of the item.

We will proceed to refund the value of the item or send a new product identical to the one originally requested once your return reaches us.

Additional information about your return

Please make sure when returning that:

The items have not been used

The shipment is well sealed, to avoid loss during transport.

It is best to send the items you wish to return in the original envelope. Please remember that we are not responsible for the shipping costs.

You can find information about the status of your return in your Custom Tattoo Supplies account. And of course, if you have any questions or concerns during the return process, please do not hesitate to contact us. We will be happy to answer your query.

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